Return Policy

At May’s Jewelers, we want you to feel confident in your purchase. If for any reason you are not completely satisfied, we offer a 10-day return period on eligible items.

Returns

  • Items must be returned in-store within 10 calendar days of purchase and must be accompanied by the original sales invoice.

  • If the purchased item came with GIA, IGI, or other certification, the original certificate must accompany the return.

  • Returned items must be in their original condition and unworn.

  • Returns will be processed to the original form of payment after an inspection period of 15 business days for us to verify the item.

Final Sale Items

Please note that the following items are final sale and not eligible for return or refund:

  • Custom designs and special orders

  • Diamond remount rings

  • Wedding sets

  • Jewelry that has been altered, sized, or engraved

No Exchanges

At this time, we do not accept exchanges. If you wish to purchase a different item, we recommend initiating a return and placing a new order.